Contact Us
We'd love to hear from you. The fastest way to reach the Notedeck team — for product questions, account help, or billing — is by email.
For any question, write to us at [email protected]. Please include the email address associated with your account so we can help you faster.
Support & feedback
Bug reports, feature requests, and general feedback are welcome at the same address. Logged-in users can also open a support ticket from within the app.
We aim to respond within 2 business days.
Billing & payments
Payments on Notedeck are handled by our third-party Merchant of Record. For receipts, invoices, refunds, or other billing matters you can contact us at [email protected], or use the management links in the receipt email sent to you.
See our Refund & Cancellation Policy for details on refunds and subscription cancellation.